Appointment FAQ

Please bring with you:

• Any records from your veterinarian(s)
• All radiographs, ultrasounds, CT scans, images and reports done within the last six months
• Any copies of lab work that has been performed.
• Any medication your pet is currently taking

• No food for 12 hours prior to the examination
• Water withdrawn after you leave home to go to Suncoast
• If medication is needed, ask our staff which ones can be given and the best way to do so
• We appreciate 24 hours cancellation notice

We receive emergencies 24/7. We know that you cannot plan these visits and encourage you to be prepared. In a file or a bag, keep the following:

• All your pet’s medication
• All your pet’s records: ask your veterinarian for a copy of your pet’s record beyond the bills to have ready in case of emergencies
• All your pet’s vaccination records

We believe your presence helps your pet feel better and heal faster. This is why, while your pet is hospitalized with us, you can visit your pet on a convenient schedule. You will be able to sit comfortably in the boarding area and enjoy a book or even the TV. In the interest of privacy, we will book the visitation time in advance.

We require a deposit on all cases with the balance expected at discharge. We accept cash, and all major credit cards. We also accept Care Credit and Scratch Pay.